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Brands That Ignore Culture Don't Lose It Overnight. They Just Wake Up Irrelevant.

Brand relevance rarely collapses in a single moment. It erodes. Quietly, steadily, until one day a brand that was once genuinely part of people's lives finds itself on the outside looking in, wondering when the conversation moved on without it.

24

Apr

Brand relevance rarely collapses in a single moment. It erodes. Quietly, steadily, until one day a brand that was once genuinely part of people's lives finds itself on the outside looking in, wondering when the conversation moved on without it.

The brands that stay relevant share one thing: they understand the culture around them, and they move with it before it moves without them. Not by chasing every trend. Not by borrowing credibility they have not earned. But by doing the harder work of understanding who their audience actually is, what they genuinely believe in, and where culture is heading before it arrives.

The brands that do not? They either disappear quietly or, worse, make a very loud mistake trying to catch up.


Subculture is where mainstream culture comes from now.

Carhartt is one of the most instructive examples of a brand that culture found, rather than the other way around. Founded in 1889 as a workwear brand for American railroad workers, Carhartt spent a century making durable, functional clothing with no ambitions toward fashion. Then something shifted. Hip-hop artists in New York and Los Angeles started wearing Carhartt jackets because they were warm, roomy, and built to last. Tupac, Dr. Dre, and Nas wore the brand. Not because of endorsement deals or marketing briefs. Because it genuinely represented where they came from. That cultural credibility was never purchased. It was earned through authenticity, and it travelled from workwear to streetwear to high-fashion collabs without Carhartt ever chasing fashion once.

Birkenstock tells a parallel story. An orthopedic sandal brand founded in 1774, it spent decades associated with health stores and comfort over style. Subcultures adopted it on their own terms. By the 1990s, Kate Moss was wearing them in editorial shoots. Grunge culture had embraced them. Phoebe Philo put a fur-lined version on the Céline runway in 2013. Since then, Birkenstock has collaborated with Dior, Valentino, Rick Owens, and Manolo Blahnik. Luxury fashion came to Birkenstock. Not the other way around. The brand never chased fashion. It stayed completely true to what it was, and culture caught up.

Streetwear did the same thing for luxury more broadly. Louis Vuitton did not teach Supreme about scarcity and cultural credibility. It learned from them. The drop model, collab culture, the idea that a product launch can be a cultural event: all of it flowed upward from subculture into the most established fashion houses in the world.


Identity matters more than demographics.

A moto enthusiast community spans age groups, income levels, and geographies. But they speak the same language, trust the same references, and buy from the brands that feel like they belong. A sneakerhead in their fifties has more in common with a sneakerhead in their twenties than with a neighbour who has no interest in footwear at all.

Shared passion is a stronger signal than shared birthday. The brands that understand this stop asking "who is our customer?" and start asking "what does our customer believe in?" That shift is where niche becomes powerful.

And niche does not mean small.

The global sneaker resale market alone is worth billions. The craft beer industry. The overlanding community. The K-beauty audience. None of these are fringe interests. They are deeply loyal, highly engaged, and increasingly influential on broader culture. Finding your people and speaking to them specifically is not a limitation. It is a multiplier.


Participation over broadcast.

Audiences are creating more content than brands. Unboxing videos, style hauls, community reviews, fan edits. Brands that make room for participation build community. Brands that only broadcast build reach. Reach is rented. Community is owned.

Stanley did not create the Stanley cup community. The community created itself and Stanley had the sense to show up for it authentically. When a brand encourages participation rather than controlling the narrative, it earns something no media budget can buy: people who feel like they are part of the story.

Belonging to the right cultural moment. And the cost of getting it wrong.

There is a difference between a brand that genuinely belongs to a cultural moment and one that shows up to borrow the energy. Audiences feel that difference immediately. And the consequences of getting it wrong can be severe.

Pepsi's 2017 ad, featuring Kendall Jenner handing a can of Pepsi to a police officer at a protest, was pulled within 24 hours. The idea was to associate the brand with the cultural energy around activism. What it actually communicated was that Pepsi did not understand that moment, the people living it, or what it meant to them. The attempt to borrow relevance made the brand look worse than if it had stayed silent.

Bud Light's 2023 partnership with transgender influencer Dylan Mulvaney is an even more costly lesson. The brand partnered with Mulvaney for a social media promotion, a fairly routine influencer arrangement. The conservative backlash was immediate and severe, with widespread boycott calls and a very public response from celebrities including Kid Rock. Bud Light's sales dropped by nearly 25% in the weeks that followed. But here is the part that gets less attention: when the backlash escalated, Bud Light went quiet. They distanced themselves from the partnership without ever clearly defending it. That silence alienated the LGBTQ+ community too, the very audience the partnership had signalled support for. Bud Light ended up losing both sides. After holding the title of America's best-selling beer for over 20 years, it was overtaken by Modelo Especial and has not recovered since.

The lesson from both examples is not "avoid cultural partnerships." It is this: if you are going to stand in a cultural moment, you need to actually stand. Showing up halfway, or retreating the moment it costs you something, signals to everyone that the gesture was never genuine. And audiences, across every community, are very good at recognising that.


So here is the question worth sitting with.

Most marketing budgets are still structured around broadcasting to demographic segments. TV, digital ads, mass reach. If identity-based community is where loyalty actually lives now — in subreddits, Discord servers, niche creator content, and subculture-rooted platforms — why is community and creator spend still the experimental line item?

The brands winning the next decade are not the ones who found the biggest audience. They are the ones who found their people, understood the culture those people live in, and showed up consistently before anyone told them they had to. That is not a marketing strategy. That is a commitment.